Privacy Policy and Terms

Privacy Policy

The aim of the Privacy policy is to inform our customers what information and for what purposes we may collect about you if you use our website – www.masko.lv and how this information is processed.

Owner and maintainer of the website www.masko.lv is “MixMax” ltd., registration number No.: LV40103263078, address: Zemitāna 9, Rīga, LV-1012.
Data submitted on the website www.masko.lv of “Mix Max” ltd., are used for mutual communication purposes to provide the requested services. “Mix Max” ltd., website www.masko.lv process and store the data submitted by the customer in accordance with the requirements of the regulatory enactments of the European Union regarding the protection of personal data.

By submitting data, persona agrees that data will be processed and stored until the fulfillment of all contractual relations, as well as in the cases specified in regulatory enactments after the initial data processing for as long as it would be necessary.

The submitted data shall not be transferred to third parties unless such obligation is imposed by regulatory enactments. All customers have the right at any time to request the renewal of the data, information on the use of personal data, as well as to request the deletion of the data.

By providing personal contact information, the customer agrees that these data are used for the following purpose: to receive “Mix Max” ltd., company services, information about services, and to establish communication with the company.

Personal data will be stored for three years from the date of receipt of the data. The subject of the data have the rights to be forgotten when submitting a request for deletion of personal data to the e-mail address masko@masko.lv

Terms

Delivery of the goods
Delivery times may vary for items available on the website. Delivery time can take 1 to 5 business days. After placing the order, our specialist will contact the customer. When placing the order, customer can select the method of delivery.

Delivery price
The price of the delivery differs from the chosen delivery method. Available delivery methods: Omniva parcel terminal or courier.

Placing an order
To place an order, you should choose the goods from our website. Each product can have various modifications and sizes. Before placing the order, be sure to specify the necessary size and additional modifications.

If you choose to pay for the product in person Zemitāna 9, Rīga, LV-1012 and the number of products is 10 units or more, then before receiving the product you will be sent a prepaid invoice.

Warranty
All of the goods, purchased on our website, have a warranty of 6 months. In order for the warranty to be valid after the purchase, please save the order invoice in the email, which was mentioned in the initial form of the order. In the case of returning the purchase, it has to be delivered to the office of “MixMax” ltd., on Zemitānu Street 9, to inspect the defect of the product in person and to evaluate the reason for returning the product. If the defect is industrial, the customer will be offered to repair the product or exchange for another similar product. If the product is not damaged or has been damaged by the fault of the customer, each case will be evaluated separately. Product warranty repair or manufacture of the new product can take up to 5 working days.